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 If you need medical advice while we are closed please contact the following:- If you need medical advice during this time, please call 111 or visit If you have an emergency, please call 999. A&E, urgent treatment centres and minor injury units are for urgent same-day needs. To help emergency departments deal with these urgent cases, patients who can wait for treatment will be directed to the most appropriate service after the bank holiday weekend.


                                           eConsult switch off over the holidays

We apologise that it will not be possible to use the practice's/surgery's eConsultation service over the bank holidays. Patients will still be able to access the self-help and signposting features on econsult. This has been agreed with NHS Kent and Medway Clinical Commissioning Group. We know this will be inconvenient for some but  is necessary while GP teams also need to deliver the booster campaign. Patients who need to contact their GP team over the Easter period should ring the practice/surgery. If they are closed there will be a message about how to get the help you need. If you need urgent medical help (but it’s not an emergency) please visit or call 111 who can help get you to the right service and book you an appointment if appropriate.

Booster vaccinations

Please do not call the practice with general queries about Covid-19 vaccination.

You can book using the national booking service by calling 119 or at

The Covid Vaccination Centre at St Mary's Church Hall is still up and running and will be taking bookings for the influenza vaccination and those who still need a Covid-19  Vaccine/booster.  The opening hours will vary over the autumn/winter months. Booking on the National Booking Service is advisable, but not necessary. London Road, Swanley, Kent BR8 7AQ.
The national booking service will only show clinics that have appointments available when you visit the site/call 119; but clinics regularly add more dates.


For a full list of all vaccination sites in Kent and Medway, visit




Booster vaccinations

Please do not call the practice with general queries about Covid-19 vaccination.

 Local vaccination teams are working to rapidly increase the availability of appointments.

 Some local vaccination services will also contact patients directly.  You can book using the national booking service by calling 119 or at The national booking service will only show clinics that have appointments available when you visit the site/call 119; but clinics regularly add more dates.

For a full list of all vaccination sites in Kent and Medway, visit

Flu Jabs

Please contact reception to make an appointment.

COVID-19 Vaccination Status 

Please click the link below for guidance on how to access your covid-19 vaccination status when travelling. 

Please DO NOT contact the surgery. GPs cannot provide letters showing your vaccination status.


The NHS App

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet


What the NHS App does

Use the NHS App to:

  • get advice about coronavirus – get information about coronavirus and find out what to do if you think you have it
  • order repeat prescriptions - see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to
  • book appointments - search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments
  • check your symptoms - search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you
  • view your medical record - securely access your GP medical record, to see information like your allergies and your current and past medicines
  • register your organ donation decision - choose to donate some or all of your organs and check your registered decision
  • find out how the NHS uses your data - choose if data from your health records is shared for research and planning

Other services in the NHS App

If your GP surgery or hospital offers other services in the NHS App, you may be able to:

  • message your GP surgery, doctor or health professional online
  • consult a GP or health professional through an online form and get a reply
  • access health services on behalf of someone you care for
  • view your hospital and other healthcare appointments
  • view useful links your doctor or health professional has shared with you

Keeping your data secure

After you download the app, you will need to set up an NHS login and prove who you are. The app then securely connects to information from your GP surgery.

If your device supports fingerprint detection or facial recognition, you can use it to log in to the NHS App each time, instead of using a password and security code.

Download the app:


You can also access NHS App services from the browser on your desktop or laptop computer.


  • Register as a carer

You can now register as a carer at the surgery. To do this please go to reception where you will be given a carer pack with helpful information and contact numbers, some of which are listed below. By registering as a carer, we can discuss confidential medical information regarding the patient that is being cared for, and we will be able to contact you to discuss medical matters.


For a free booklet - Kent Care Services Directory call 01223 207 770

Crossroads 0845 900 3735 or 01622 817 114 - services include offering short breaks for caring responsibilities.

Adult Social Services - 03000 41 61 61

Age UK - View online

If you have access to the web there are lots of sites offering advice on all sorts of issues. 


Changes to Queen Mary's Eye Casualty Services:

Queen Marys Sidcup NO LONGER offer an eye casualty service for :-

Sudden or recent reduction in vision in one or both eyes
Red eye(s) or eye lids
Pain/and or discomfort in the eyes, around the the eye area or temples
Recent onset or sudden increase of flashes and/or floaters in one or both eyes (apperas like a fly, black specks, or a cobweb moving across your vision) 
Mild trauma, for example a scratch to the outer surface of the eye(s) or lids(s)
Suspected foreign body in the eye
Recent onset of double vision
Significant recent discharge from or watering of the eye. 

There are now 3 opticians in Gravesend that patients should now be referrred to:-

Boots, Kempthorne Street, Gravesend 01474 352740
Specsavers, Thamesgate Shopping Centre, Gravesend 01474 537878
Medical Eye Centre, King Street, Gravesend 01474 321553

Queen Marys will ONLY see major trauma or chemical burns. 



Many more GP appointments now available in Dartford, Gravesham and Swanley

You can now book to be seen by a GP, nurse and other health professionals until 8pm Monday to Friday, and at weekends and bank holidays.

This is part of a national drive to improve access to GP services and give people the opportunity to see health professionals at a time that suits them.

The appointments won’t always be at this surgery*, but your notes will be available to the GP, nurse or other health professional, providing you give your consent.

To find out more, and book one of these appointments, please contact us and speak to the receptionist, who will help you see the right person for your needs.

We will offer the new appointments routinely but please tell us if you particularly need a Saturday, Sunday or evening slot. We will also tell you where the appointment will be.

Please ring NHS 111 as usual if you need medical assistance when we are closed and it cannot wait until we reopen.

Find out more about how we are improving access for you (hyper link to CCG website).

* Swanley Hub is held at - The Cedars, Swanley Centre, BR8 7AH

* Dartford Hub is held at - Temple Hill Surgery, St Edmunds Church, St Edmunds Road, DA1 5ND

* Gravesend Hub is held at - White Horse Walk in Centre, Vale Road, Northfleet, DA11 8BZ





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