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Online Services

Please click on the eConsult banner if you have a clinical query to ask a GP



Have you got the NHS App

24/7 wherever you are, the app lets you conveniently order repeat prescriptions, view your GP medical record and quickly check symptoms.

You can also book, cancel and track appointments at your GP surgery with ease. And access to NHS 111 online means no more wondering if you need urgent attention. 

It’s free and owned by the NHS so you know your personal data is always secure. 
You can find it in in Google and Apple app stores.

Your NHS, your way. Download the NHS App. 



Digital Contraceptive Counselling tool

Your contraception, your choice, is an engaging, interactive, avatar-led animation, which provides an overview of all contraception including how efficacious each contraceptive option is. There is as optional quiz that will help you focus on what features are important to you when you are considering your contraceptive options.

Repeat PrescriptionsManage your Repeat Prescriptions
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Your Clinical RecordUpdate your Clinical Record
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Have Your Say


**When attending the surgery, we would ask that all patients wear a face mask or face covering please - thank you**

Our practice is closed from Thursday, 2 June to Sunday, 5 June when the Queen’s platinum jubilee takes place. If you need medical advice during this time, please call 111 or visit If you have an emergency, please call 999. A&E, urgent treatment centres and minor injury units are for urgent same-day needs. To help emergency departments deal with these urgent cases, patients who can wait for treatment will be directed to the most appropriate service after the bank holiday weekend.

Information regarding the COVID-19 Vaccine

Please do not call the practice with general queries about Covid-19 vaccination.

or booster vaccinations - You can book using the national booking service by calling 119 or at The national booking service will only show clinics that have appointments available when you visit the site/call 119; but clinics regularly add more dates.

For a full list of all vaccination sites in Kent and Medway, visit


Covid-19 vaccinations are being delivered through a range of NHS services and our practice population will be invited based on a nationally set priority list. Please do not contact the surgery - Patients are being contacted by our local Federation (DGS Health) who are providing the service to Surgeries in the Swanley and Rural area.

Clinics are being held at St Mary's Church Hall, London Road, SWANLEY, Kent, BR8 7AQ. Most of these are now a walk-in service if you are eligible.

The Federation will contact patients to invite them for their two vaccinations.

Our phone lines are extremely busy and we would appreciate your help in freeing up the phone lines so patients can call regarding other Health matters.





If you have an appointment booked with a GP please do NOT attend the surgery unless you have booked a face to face appointment. A GP will phone you on the morning/afternoon of your scheduled appointment to discuss your problem. This may not be at the exact time your appointment was scheduled for so please stay contactable. If a face to face meeting is still required, the GP will arrange this with you.


We are restricting face to face appointments with our nurses/HCAs to those with urgent need. We will be contacting you if we need to cancel your appointment. If you have booked an appointment for a chronic disease review (i.e. diabetes, COPD, asthma) our nurses will try and carry out this review by phone.


Prescriptions will be issued for 1 month at a time.

This is in response to new guidance from NHS England. Issuing prescriptions for longer periods of time has led to supply problems for some essential medications e.g. inhalers. This is putting some patients at risk so please DO NOT ask for longer supplies- we will not issue them.

Due to increased pressure on the dispensary please allow 3 working days before collecting your medication. If you are a non dispensing patient who normally collects their paper prescriptions from the surgery please try not to come to the surgery. We can send your prescription directly to your chosen pharmacy. Please let us know if you would like us to arrange this. We can also post your prescription to you if you enclose an SAE (Stamped Addressed Envelope). Please ensure you allow extra time for postal delays.



Abuse to Staff

Sadly our staff are experiencing increasing levels of abuse from patients.

We understand that these are stressful times, but such abuse is unacceptable.

The staff are working extremely hard and are putting themselves at risk in order to maintain a service to our patients.

Any patient who is abusive to our staff will be removed from our list immediately, regardless of their circumstances.


Many thanks for your co-operation during this difficult time.


The Partners



Welcome to Braeside Surgery

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Access & Facilities

The practice is conducted from modern, purpose-built premises completed in 1989 with a roof space conversion in 1996. Special attention has been given to the needs of those patients who are disabled or have difficulty in negotiating stairs. All consulting rooms are on the ground floor and doors are wide enough to accommodate wheelchairs. The entrance to the surgery has a gentle sloping ramp and the patient's toilet has also been designed with the disabled in mind.

The front entrance incorporates a pram park and in order to protect the carpet, visitors are respectfully requested not to bring prams or pushchairs in to the waiting room.

We are a dispensing practice and this means, that for any patients who live more than 1 mile (1.6km) from a pharmacy, we are able to dispense any prescribed medication direct from the surgery.

Parking on White Post Hill

If you do have to park in front of the surgery on White Post Hill please ensure you leave space for cars and emergency vehicles to get through.

Thank you for your consideration.

(Site updated 10/06/2022)

Contact Details

Braeside Surgery

Contact Telephone

01322 862110
01322 862110
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